Booking
The general framework for your stay.
01
Scope
These terms govern the conditions of booking, accommodation and provision of services offered by SASU HOTEL MIJO'S (RCS Créteil 829 289 271, share capital €1,000, registered office: 20 avenue Victor Hugo, 94120 Fontenay-sous-Bois), trading as Mijo's Appartements Hotel.
02
Bookings
A booking is considered confirmed once the hotel has provided written confirmation and, where applicable, a deposit has been received or valid bank guarantee provided.
03
Rates and payment
Rates are shown in euros, inclusive of tax unless otherwise stated. Full or partial payment may be required before arrival depending on the offer selected.
Your stay
Practical conditions and guest responsibilities.
Cancellation
Cancellation is free of charge up to 48 hours before the scheduled arrival date. In the event of a late cancellation or no-show, one night will be charged.
Check-in and check-out
Check-in is available from 3:00 pm. Check-out must be completed by 11:00 am. Requests for early check-in or late check-out are subject to availability.
Guest obligations
Guests agree to use the premises quietly, to comply with the house rules, to respect the stated occupancy limit and to accept liability for any damage caused by themselves or their companions.
Liability
The hotel is responsible for its obligations within the limits of applicable regulations. It cannot be held liable in cases of force majeure, third-party actions or improper use of facilities by the guest.
Disputes and applicable law
Handling complaints and the legal framework.
Force majeure
Neither party shall be held liable for failure to perform its obligations in the event of an unforeseeable, irresistible and external event within the meaning of French law.
Complaints
Any complaint relating to a stay should be addressed to the hotel as promptly as possible, preferably in writing, using the contact details shown on this website.
Tourism mediator
After a written approach to the hotel that does not result in a satisfactory resolution, consumer guests may contact the Tourism and Travel Mediator: MTV Médiation Tourisme Voyage, BP 80303, 75823 Paris Cedex 17, www.mtv.travel.
Applicable law
These terms and conditions are governed by French law. In the event of a dispute, the competent French courts shall have jurisdiction, subject to any mandatory consumer protection provisions that may apply.